We will update you with emails about the state of your order from the manufacturing started to when it is collected by the courier.
We will always send out the tracking code as soon as we have one from the courier so that you can further track the order on the courier platform.
Delivery times advertised on the website are purely for guidance and Make My Blinds cannot be held liable or accountable to changes to the given timescale. As made to measure products cannot be made in advance, they have tight production timelines and sometimes issues such as adverse weather and quality control issues can cause delays. All items are built to order, and we always aim for the quickest build times. Make My Blinds cannot be held financially responsible for any delay or expenditure from pre-organised events due to a delay in receiving your order.
Orders with various blind types may be manufactured and delivered separately.
We may ship only the oversize blind with one courier and the remaining blinds with another. Blinds from different locations will also be split and delivered on different days by different couriers.
You will receive a separate progress update. Keep an eye out for a text or email regarding your delivery slot and tracking information.
Standard Delivery charge is £7.99 on orders under £179. We offer free shipping on any orders over £179 which is automatically applied at the checkout for you.
Next Day Dispatch Service, available on any blinds with the "Custom Made Next Day" sticker. If you select this option, this will be charged at £14.99. Next Day Dispatch refers to your order being dispatched from our factory the next working day (Monday To Friday).
Next Day Dispatch blinds under £179 will still incur a shipping charge.
Make My Blinds will always ship with our preferred service partner DPD, XDP or Tuffnels, depending on your geographical location.
If for any reason we cannot ship with them, for instance if the item is too heavy or long, Make My Blinds reserves the right to ship with any other carrier in the UK at our discretion.